C&P Exam (Compensation and Pension Exam)

For many veterans, the Compensation and Pension (C&P) exam is one of the most stressful parts of the VA claims process. This is a medical evaluation scheduled by the VA to assess the severity of your disability and whether it is related to your service. The results of this exam carry significant weight in determining whether your claim is approved and how much compensation you receive.

During the exam, the VA doctor or medical professional contractor will ask questions about your condition, your symptoms, and how your disability affects your daily life. They may also review your service records or perform basic physical or psychological tests. Many veterans worry about what to say or do, but the most important thing is honesty. Don’t minimize your symptoms, but don’t exaggerate them either. Clearly explain how your condition affects your ability to work, sleep, interact with others, or perform everyday tasks.

A common frustration is when the examiner spends very little time with the veteran or seems dismissive of their condition. If that happens, all is not lost. You can challenge the exam’s findings with additional medical evidence, personal statements, or by appealing the decision if it results in an unfair rating.

Our firm helps veterans prepare for their C&P exam by explaining what to expect, how to describe their symptoms accurately, and what follow-up steps to take if the exam doesn’t reflect the reality of their condition. By taking the exam seriously and being prepared, veterans put themselves in the best position to secure the benefits they deserve.

Next Step: If you have a C&P exam scheduled, we can help you prepare so your story is heard clearly. And if you’ve already had an exam that doesn’t reflect your reality, we can help challenge it. Call us before or after your exam.

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Sherrie Lim

Client Services Coordinator

Sherrie Ann Lim brings over twelve years of customer service experience and a strong background in team leadership and client support. Although she holds a Bachelor of Science degree in Physical Therapy, her career path led her to the dynamic world of the contact center industry, where she discovered a deep passion for service, communication, and operational excellence.

Sherrie is known for her perseverance, enthusiasm, and confident sense of responsibility. She consistently delivers high-quality results, efficiently managing tasks while remaining flexible to the evolving needs of her clients. Her commitment to continuous improvement and excellence positions her as a trusted ally for businesses seeking proactive and reliable virtual support.

Drawing from her college background, Sherrie has a deeper understanding of the physical and emotional needs associated with aging, making her especially attuned to the importance of compassionate and informed care for the elderly. She recognizes that elder care isn’t just about physical support, it also involves emotional presence, patience, and clear communication. Her strong appreciation for family ties fuels her commitment to helping clients manage the intricacies of elder care with empathy and attentiveness, ensuring that elderly loved ones feel respected, safe, and truly cared for.

She loves taking care of her family during her rest days and free time, finding joy in the simple yet meaningful routines of home life. Whether it’s preparing home-cooked meals, baking sweet treats for her kids, or tackling household projects, Sherrie finds fulfillment in creating a nurturing and organized environment for her family. Whenever time and opportunity allow, she also enjoys traveling with her family, exploring new places, creating lasting memories, and embracing experiences that strengthen their bond and bring joy into their lives.

Fun Fact: Sherrie’s two kids were born on the exact same date—two years apart! 

May Cruz

Client Services Coordinator

May began her community service career with the Philippine Department of Health as a Computer Operator, providing vital technical support to healthcare workers across island provinces and helping to bridge technology gaps in remote medical settings. Her commitment to service extended beyond her official duties—she also volunteered in medical missions, assisting indigenous communities and contributing to the delivery of essential healthcare with empathy and cultural sensitivity.

Continuing her dedication to public service, May later worked at a law firm as a Disability Service Coordinator, assisting military veterans in navigating disability services. She brought empathy, compassion, and heart to the role, ensuring that each veteran felt heard, respected, and supported throughout the process.

With a unique blend of technical expertise and human-centered care, May remains deeply committed to using her skills to uplift underserved and vulnerable communities.

Fun Fact: Despite not knowing how to swim, May is a certified open water diver. Her adventurous spirit and determination push her beyond her comfort zone—both in life and under the sea.

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